Shipping & Delivery Information
Shipping within the United States is a flat rate of $9; however, shipping is free on orders of $100 or more.
All products are shipped via USPS Priority Mail.
Payment Methods
Credit Card Payments
Visa, Mastercard, American Express, JCB, Diners Club
Digital Wallets
Apple Pay, Google Pay, Link
Legal Notice Based on the Act on Specified Commercial Transactions
Seller
Fun Sense, Inc.
Person Responsible for Operations
Ryuji Sugimoto
Address
1296 Kapiolani Blvd Honolulu, HI 96814
Note: This is not the return address for products.
Fees Other Than Product Price
Shipping fees
Returns, Exchanges, and Refunds
[1] If the product is damaged during shipping, incorrect, or incomplete due to our error, we will cover the return shipping costs and offer an exchange, return, or refund.
[2] If the customer ordered the wrong item and it is unused and unopened, we will accept returns or exchanges with shipping costs borne by the customer (both ways).
[3] If the item has been used or opened and differs from the customer’s expectations, we will refund 50% of the product price.
[4] In cases such as product tampering, theft, intentional damage by third parties, or unidentified issues (not clearly attributable to either the customer or us), we will do our best to address the issue. However, we may not be able to provide an exchange, return, or refund. This is because we cannot take responsibility for product management after delivery. If the cause cannot be clearly identified—whether it was a manufacturer defect, an issue in our process, shipping damage, or customer handling—this policy will apply.
For all cases [1] through [4], we will accept requests for return, exchange, or refund only if we are contacted by email or phone within 30 days of product delivery.
Order Quantity
There is no general purchase limit. However, if your order exceeds available inventory, we will contact you via email or phone.
Some products may have a maximum purchase limit.
Delivery Time
We aim to ship within 1 to 3 business days after confirming your payment.
Your order will be delivered within 2–3 business days after shipment.
Please note: Delivery may be delayed due to weather, traffic, or other unforeseen circumstances.
Return Period
Please contact us within 30 days of receiving the product.
Returns or exchanges requested after this period may not be accepted.
Return Shipping Costs
For returns or exchanges due to customer preferences, the customer is responsible for all shipping costs.
For returns or exchanges due to our error, we will cover all associated shipping costs.
Licenses & Legal Disclaimers
Product Liability Law (PL Law) Disclosures
[1] We are not responsible for any accidents or damages resulting from customer negligence, failure to read instructions, or misuse of the product beyond its intended purpose.
[2] Some products contain small parts. Please keep them out of reach of small children to avoid accidental ingestion.
Service Name
Waikiki Coffee
Phone Number
808-979-6999
Email Address
info@waikiki-coffee.com